Care Plus Plus Login

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Frequently Asked Questions

• What does CarePlus do to help its members?

  CarePlus conducts annual surveys to assess our members’ levels of satisfaction with the care and interventions they receive from our care management programs. With these programs, we aim to provide health education and wellness promotion services to members, with an assigned care manager serving as their advocate.

• Where to send feedback to CarePlus Health Plans?

  Members can provide feedback by writing to: CarePlus Health Plans, Quality Operations, Compliance & Accreditation Department, 3501 SW 160th Ave, Bldg. B, 1st Floor, Miramar, FL 33027. CarePlus conducts annual surveys to assess our members’ levels of satisfaction with the care and interventions they receive from our care management programs.

• How do I sign up for my care plus?

  To get started, at your first OHC appointment, tell our team member at the front desk you want to sign up for My Care Plus. They will provide you with information on how to use the program and refer to the steps below. Stop by the front desk at your next appointment and ask to be enrolled.

• What kind of Health Plan is CarePlus Health Plan?

  CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal. It is important you are treated fairly. Discrimination is against the law.

• What does CarePlus do to help its members?

  CarePlus conducts annual surveys to assess our members’ levels of satisfaction with the care and interventions they receive from our care management programs. With these programs, we aim to provide health education and wellness promotion services to members, with an assigned care manager serving as their advocate.

• Where to send feedback to CarePlus Health Plans?

  Members can provide feedback by writing to: CarePlus Health Plans, Quality Operations, Compliance & Accreditation Department, 3501 SW 160th Ave, Bldg. B, 1st Floor, Miramar, FL 33027. CarePlus conducts annual surveys to assess our members’ levels of satisfaction with the care and interventions they receive from our care management programs.

• Who are the sponsors of the CarePlus Medicare plan?

  CarePlus is an HMO plan with a Medicare contract. Enrollment in CarePlus depends on contract renewal. CareNeeds (HMO D-SNP) and CareNeeds PLUS (HMO D-SNP) are sponsored by CarePlus Health Plans, Inc. and the State of Florida, Agency for Health Care Administration.

• How often does CarePlus get a 5 star rating?

  The Centers for Medicare & Medicaid Services (CMS) created its Five-Star Quality Rating System to help consumers, their families, and caregivers compare Medicare health and prescription drug plans. Since 2015, CarePlus has earned a 5-star rating a total of four times, including 2019, 2020 and 2021.