Forgot Zipcar Email

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Frequently Asked Questions

• How do I contact Zipcar support?

  This will then automatically direct you to Zipcar email support (though you’ll need to sign in to access it). If you haven’t had any luck with the Help Center (or don’t want to bother with it), then you can contact Zipcar support via email at [email protected]. Be sure to provide a clear explanation of your problem, including images if you can.

• How much can I save with zipzipcar?

  Zipcar members can save up to 25% with Budget®, plus get free upgrades and up to $25 off your next rental (you can even combine discounts). Snag these deals at budget.com/zipcar.

• What should I do if my Zipcar vehicle is damaged?

  Before each Zipcar trip, you should inspect the vehicle to ensure that it is clean, undamaged, and safe to drive. If you find any of the following issues, you should report them to Zipcar via the mobile app: Damage: Any vehicle damage, including dents or scratches larger than the size of a credit card.

• What is Zipcar and how does it work?

  Founded in Boston in 2000, Zipcar is a car-sharing network that now functions as a subsidiary of Avis Budget Group. It’s available in dozens of cities across the U.S. and the globe, and it gives you access to the car you need with a gas card and insurance coverage.

• How do I get a Zipcar card?

  Apply online with a valid driver's license. Most people are approved instantly and can book a trip within minutes. Book a round trip car by the hour or day. Use our app to unlock and lock during your trip. We'll also send you a Zipcard. How do I join Zipcar? Apply online with a valid driver's license and download our personal car rental app.

• How long does it take to get a Zipcar?

  As soon as you're approved, you can book a Zipcar near you and use our car rental app to unlock and lock during your trip. We'll also mail you a Zipcard—an access card to any Zipcar vehicle you reserve. It arrives in 5-7 business days. Until it does, it's better to book cars and trips in places where your phone has service.

• What does zipzipcar cover?

  Zipcar covers gas, insurance options,* parking, and maintenance for a potential savings of $600/month over car ownership. Zipcars live in your local neighborhood, and in cities, campuses and airports across the globe. No waiting in line at the counter.

• How much does a Zipcar membership cost?

  How much does Zipcar cost? Zipcar membership costs $7 a month or $70 a year. Reserve cars by the hour or by the day. Gas, secondary insurance, and 180 miles per day are all included in membership. Other fees, such as a young driver fee, may apply. Price it out.