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Frequently Asked Questions

• What is the luma surveillance app?

  The Luma Surveillance app makes it easy to check on what matters – anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device. Loading…

• What is levelluma surveillance™?

  Luma Surveillance™ is more than a series of cameras and recorders. It’s the ability to keep you and your family safe. It’s confidence while you’re away from home. It’s the gift of watching what truly matters: your child’s first steps, your dog’s anticipation of your arrival home, your surprise birthday party, all captured in HD.

• What is a luma recorder?

  Luma recorders keep everything on hard drives for secure and convenient access. It’s not Hollywood, but it’s close. Luma cameras provide crystal-clear video in full HD, and are capable of capturing life’s precious moments, no matter the detail. Ensure your Luma system runs smoothly with these helpful resources.

• How do I view the details of my Luma NVR?

  Run the Luma Utility. It searches the local network for all Luma Surveillance devices. If your NVR does not appear, ensure that the network connections are secure and that the unit is powered up, then click the button. Click on the entry for your NVR to view its details. Double-clicking on the NVR opens its web interface.

• What is the law on surveillance cameras?

  Video Surveillance Laws. One federal law that comes closest to dealing with this issue is the Fourth Amendment to the United States Constitution. It is part of the Bill of Rights and guards against unreasonable searches and seizures.

• Is it legal for me to have a surveillance Camer?

  Sometimes, the legality of surveillance may depend on the location of the surveillance devices. For instance, it is legal in many places to have security video cameras in stores, around check-out counters, and in parking lots.

• Do surveillance cameras have audio?

  Audio surveillance cameras have the capability of recording audio as well as video. All audio cameras have a built-in microphone which is not removable. A surveillance audio camera with built-in microphone and audio circuit can be used to identify the voice when you cannot figure out the person form the unclear picture.

• Are home surveillance cameras effective?

  This has helped to lower crime rates over the longer term. Home surveillance cameras are even more efficient when it comes to preventing crimes. As this technology has become more affordable, more homeowners are taking the initiative to make their properties safer against those who would do them harm.