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Frequently Asked Questions

• Where can I find Zelle® in the banking app?

  You can find Zelle® in the banking app of hundreds of banks and credit unions nationwide. Send money straight from your banking app for all sorts of things – even if your recipient has a different U.S.-based bank or credit union. Look for Zelle® in your banking app or click 'Get Started'.

• What is Zelle® and how does it work?

  Zelle® is in more than 1,000 banking apps, and probably yours! So, whether you’re paying the babysitter to watch the kids on date night or paying back your buddies for some takeout, sending money with Zelle® means never having to download another app. You can use it with friends at other banks. 1 Zelle® works between U.S.-based banks.

• How long does it take for Zelle to process a transaction?

  1Must have a bank account in the U.S. to use Zelle. Transactions between enrolled Zelle users typically occur in minutes. If your recipient is not yet enrolled with Zelle, it may take between 1 and 3 business days after they enroll.

• How long has Zales been in business?

  For almost 100 years, we've maintained our principles of timeless, high-quality jewelry and service. From one small shop in Wichita Falls, to over 1,700 trusted locations today-we have never lost sight of our founders' values. Morris Zale, William Zale and Ben Lipshy open the first Zales Jewelers on March 29, 1924, in Wichita Falls, Texas.