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Frequently Asked Questions

• When will I receive my capital on TAP card?

  Your card will be delivered to you within 3-5 business days from the completion of your account setup. If it hasn't arrived by the sixth business day, please get in touch. Am I eligible for a Capital on Tap card?

• How do I log in to my tap card?

  Click the TAP log-in button below to visit the TAP account management site (operated by CabConnect). There, you can view your TAP card balance, purchase TAP rides, and view your purchase history. Log-in instructions are found on that page for first-time users.

• What is targeted attack protection ?

  TAP provides adaptive controls to isolate the riskiest URL clicks. TAP also detects threats and risks in cloud apps, connecting email attacks related to credential theft or other attacks. Targeted Attack Protection (TAP) is built on our next-generation email security and cloud platforms.

• What types of email threats does tap protect against?

  This includes ransomware and other advanced email threats delivered through malicious attachments and URLs. And zero-day threats, polymorphic malware, weaponized documents and phishing attacks. TAP provides adaptive controls to isolate the riskiest URL clicks.

• What is targeted threat protection?

  Targeted Threat Protection - URL Protect is an email security technology, that protects users against spear-phishing and targeted attacks in email.

• What are advanced targeted attacks?

  Advanced targeted attacks also take advantage of information found on social media accounts to convince the recipient that the email comes from a familiar colleague, department or organization. These advanced targeted attacks dupe individuals into revealing sensitive information like login credentials, personal data, or financial information.

• What is a targeted email attack?

  Unlike threats from viruses and spam which cast a wide net, targeted email attacks focus on compromising the security of a specific organization in order to access information, steal money or wreak havoc. Phishing, spear-phishing, an advanced persistent threat or a zero day attack are some of the most common forms of targeted attacks.