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Frequently Asked Questions

• Where can I find support for my tide account?

  Welcome to the Tide community! Contact our Support team now on phone 01277 284499. They are on hand to answer any questions you may have about opening a Tide account or any of our products, 9am - 6pm daily.

• How can I find out when high tide is in the UK?

  Using tide tables, generated from tidal prediction data, it is possible to see where and when a high tide will occur on any date at a given location. UK Tide Times. You can view tide times by clicking any of the markers on the map or by selecting its name in the full list of tide prediction locations.

• Can you make payments from a tide account outside the UK?

  Payments can only be made to and received from UK accounts, unless you've opened a Tide International Currency Account which we’re currently rolling out to members with limited companies. In the meantime, you can use third-party services to send and receive international payments.

• What do I need to open a bank account with tide?

  To apply for a bank account with Tide, you will need to meet our eligibility criteria outlined below: To apply for a registered business account, you’ll need to be registered with UK Companies House as a director of that company. To apply for a sole trader account, you’ll need to be a UK based sole trader or freelancer.

• When are tides the lowest?

  These equinoctial tides occur in March around the time of the full moon, in September at around the new moon. These are the times when, for an hour or so, the tides are at their lowest.

• What is high tide and low tide?

  The high tide is the time when the sea is at its highest level because the tide is in. When the tide is out, the sea is usually at its lowest level, known as the low tide. The difference in height between the high tide and the low tide is called the tidal range.