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Frequently Asked Questions

• Where do I go to manage my Clearwave account?

  You can go to https://m.clearwaveinc.com to access and manage your account. You represent that you are, or, you are a parent, guardian, or legal representative (e.g., executor/executrix) of, the person whose information is being entered under the account created.

• How does Clearwave mobile pre check system work?

  Clearwave provides self-service registration solutions to healthcare providers and patients. Clearwave’s Mobile Pre-Check™ system provides a process that allows patients to complete their registration from any device that can access the internet in advance of their appointment.

• What does Clearwave self check in kiosk do?

  Clearwave is transforming healthcare to better serve the needs of patients. Clearwave is a self-service registration solution (via kiosk, desktop, or mobile) that allows patients to check-in for appointments, remit payments and verifies patients’ insurance eligibility.

• What do you need to know about Clearwave Communications?

  Discover your next great opportunity with Clearwave Communications, an affiliate company of Sparklight Competitive total compensation philosophy that includes pay, benefits, incentives, wellness, and career growth. 24x7 access to online development for professional skills and certification prep through our e-Learning platform.

• What kind of service provider is Clearwave Communications?

  Clearwave Communications is a facilities-based service provider that owns and manages its own world-class fiber optic network, offering advanced solutions that are backed by the highest level of support available in the region.

• What does Clearwave TM mean for patient engagement?

  Clearwave TM is transforming healthcare to better serve the needs of patients and physicians. Clearwave TM is a digital patient self-service engagement platform that allows patients to check in for appointments, remit payments and verifies patients’ insurance eligibility in real-time.

• How does Clearwave help with point of service collections?

  Clearwave helps you make the most of both. Speed up cash flow 65% with increased point of service collections. Reduce insurance claim denials by 90% and get reimbursed faster. Employ patient appointment scheduling and fill every open time slot to optimize all of your appointments and accelerate throughput.

• How does VacTrAK by Clearwave work for students?

  VacTrak™ by Clearwave® is a fast and efficient way for students to provide required immunization and health information to their institution for enrollment. No more lines and time-consuming paperwork! With VacTrak™, students have a seamless way to complete registration obligations on their own schedules.